A gift voucher can be redeemed for any item(s) in our online store.
To redeem your gift voucher:
The gift voucher balance will be subtracted from the total value of your order. If the gift voucher value is less than the total order value, you just have to pay the difference.
These universal terms and conditions apply to all gift cards, gift certificates, and gift vouchers (Gift Cards) unless specifically stated otherwise:
Gift Cards may only be sent and received by customers using a legitimate personal email, phone number, Facebook, or other social network account.
Gift Cards never expire.
Gift Cards are for personal use only and can only be redeemed by the named recipient.
Gift Cards are not valid for cashback, except where required by applicable law.
Gift Cards cannot be replaced if lost, stolen, or compromised.
Where misuse or fraud is suspected, we reserve all rights to: cancel the Gift Card(s) suspected of being misused, compromised, or used fraudulently; cancel transactions where misuse or fraud is suspected; and take any other measures to preserve the integrity and quality of our services.
Choosing, buying and delivering gift in a big city is not always pleasant. We will remind you of important dates of your friends and will help you to make a gift with saving time and money. Our gift cards are delivered instantly or at desired date. The recipient will use the gift card and have an opportunity to choose based on personal preferences
The gifts are often a reason to meet a friend in person — luckily, this should be done without us ;–)
You can simply select a card that you like in the "Gift Card" section. Of course, you must have an account Facebook or VK. But you don't need logins and passwords..
No — all the services for acquiring the cards are absolutely free! You see all the conditions and the price of the gift card when you set it up. No hidden fees.
To pay for the gift card, please use any bank card, including virtual, such as Qiwi Visa Virtual or Instabank MasterCard.
Absolutely safe! We make payments in accordance with the rules of international payment systems, which gives 100% guarantee money back or sale of the goods (providing a service) to the payer. Generally, it is more reliable than using an ATM. We use the highest safety measures for all transactions. Our protocols are built on the same encryption technology as used by banks and financial institutions. Credit cards and other transactions are processed with с
Your card belongs to you personally, and you should not pass it to other person, including sales person in the store, if you are not making a purchase. However in conditions of other cards this requirement may change.
The recipient will receive the gift instantly, if the time of delivery is "Now", or at a time and date that you have indicated for delivery.
No, you can send gift cards via an application. Get access to it from a computer, smartphone or use any other appropriate device  — it’s easy!
If you have sent a gift card to your friend and he used it, unfortunately, the refund is impossible.
For any type of paid gift card, you can not get your money back, with the exception of the following cases:
1. Full balance of the gift card,
2. Request for return is conducted within 14 days from the date of purchase of the card,
3. The buyer must send a refund request to the address of email@example.com from the same email address, that is associated with the buyer’s profile
4.1. The gift card has not yet been delivered to the recipient,
4.2, The gift card recipient did not receive an adequate level of quality of the goods or provided services, for example, due to inaccessible locations for gift card redemption, undelivered gift card, etc.
Some cards can be redeemed in regular stores, others in
Нужно иметь при себе в магазине:
You must either tell a digital code to the cashier, or provide the QR code for scanning and your gift card’s amount will be applied to your purchase.
If your gift card can be used in physical stores, first you need to find the product or service, which you would like to purchase, and when it's time to pay for it:
Go to "My Wallet" section and click on the «Redeem» button of your card. Digital code and
Present your phone to the cashier, who can scan the
You need only the secret code here. Enter it in the appropriate place on the website or in the comments to the order and the price will be adjusted by amount of the gift card.
When you are ready to redeem your gift card at the website:
Follow the instructions on the left side of the page where you redeem the gift card to insert the card’s code in the right place.
Optional — gift cards, which must be used in the physical store may be presented on the smartphone screen, printed out, or you simply tell the secret code from the SMS to the cashier. In
Immediately after the gift card gets into "My Wallet" section, if not stated otherwise at the card usage page.
This depends on the card. Validity time is always displayed on or near the gift card. As a rule, free cards are valid from 30 to 90 days; paid gift cards are valid for a longer period of time.
If the card is free, you can use 1 card only, if the card’s rules do not imply otherwise. If the card is paid, there are no such limitations.
The expired gift card becomes invalid. It is automatically removed from your wallet. But do not worry, we'll remind you to use your gift card before it expires.
The gift may stop being active for one of the four reasons: